Project manager and senior architect Nicole Pelletier has been director since 2003 and holds a paramount role in the design and production of projects relative to the healthcare sector. She has acquired over 30 years of solid experience in the field of complex hospital design, primarily in the measured integration of specialized medical equipment in clean environments favourable to the well-being of patients. She is involved at every stage of the project, from the programming phase, the schematics and developed design, to the plans and specification. Her approach is based on active listening and developing a thorough understanding of the client’s needs, as well as openly collaborating between all the team’s members—engineers, consultants, client, architects and skilled authorities—in order to allow for the development of solutions that harmoniously integrate all aspects of the project into the budgetary and scheduling concerns. She constantly seeks to update her knowledge in the field of healthcare, and regularly attends regional and international congresses on hospital design.
Some of her recent achievements include the new Dialysis Centre at Hôpital Maisonneuve-Rosemont, the regional integrated cancer centre in Levis including a positron emission tomography (PET) scan facility, the creation of a magnetic resonance imaging (MRI) facility at the Montréal General Hospital at MUHC, the major expansion and refurbishment project Growing Up Healthy at the CHU Sainte-Justine, where the firm took on the role of master architect, and the redevelopment of the orthopaedic clinic realized for this megaproject.